TRULY AWFUL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! TERRIBLE ORGANISATION - I ORDERED TWO PLANTS FIRST TIME AND ONE ARRIVED WITH DAMAGED BRANCHES/LEAVES :( I COMPLAINED VIA EMAIL TO THEIR CUSTOMER SERVICE EMAIL TWICE AND NEVER RECEIVED A RESPONSE. I THEN ORDERED POTS FROM THEM (NOT SURE WHY). THE DELIVERY TOOK OVER 3 WEEKS TO ARRIVE. ON ARRIVAL ONE PLANT POT WAS SMASHED IN PIECES :( THERE'S NO WAY TO CONTACT THE CUSTOMER SERVICE TEAM BY PHONE?! AND HAVE EMAILED THE CUSTOMER SERVICE EMAIL AGAIN FOR A REFUND. RUBBISH COMPANY THAT STEALS YOUR MONEY AND DOESNT RESPOND BACK TO YOU.