I am bitterly disappointed by Barclaycard, their service and their staff. I am a pensioner who while on a recent trip abroad to visit my son, used my credit card to pay £800 for a service. This company then went against their own terms when I cancelled within 24-hours, and kept my money. I used my credit card to protect myself. I have called Barclaycard to help me a number of times. No one has offered any support, or kindness, just referred to me the financial ombudsman. I feel so so let down. This is an amount of money that impacts my life and my future. Do not choose Barclaycard for your credit, don’t make the same mistake I did.