They have the worst customer service and especially during Covid flat out tell you they will not work with you on your payments or I lower my interest rate at least. Ms Jennifer said said you would have to receive an offer from barclay asking if uphd like to do that I requested an offer she said no I said of course eho would turn that offer down that’s why you don’t send offers out. led that is ridiculous the she said mam I am going to end this call I cannot help you. Well Jennifer both you and Barclay are horrible … my card will be paid and never deal with you again! Report to better business bureau