There is NO customer service. There were 4 fraudulent charges on my account totaling nearly $400. I tried calling the "vendor" and the phone number was bogus. So I called Barkleys (Jet Blue credit card) and I was told I needed to call the "vendor". Duh. I was told someone from Barclays would get back to me, which they didn't. After 3 months of phone calls, waiting on hold, written correspondence, etc Barclays sent me a letter that they were closing the case because I hadn't given the "vendor " adequate time to respond. At this point I was so frustrated i gave up.