Called on 20th of June to change my payment date. They've agreed that it was setup for the 30th of each month moving forward. Phoned on the 30th of June to learnt that the plan was closed because I didn't make the payment on the 20th. Asked if they can see any notes on the system she said no, just a phone call. Ask her to put me on to a manager she refused too. Such a big company like Barclays with the worst service ever. Horrible!!!
2 years ago
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