2 hours of my life I will never get back. I talked to 4 agents who never even bothered to communicate to one another so it was starting over every single time. I OVERPAID my gal credit card with synchrony right before they switched to Barclay. For whatever reason they charged a $4 fee once the conversion happened and Barclay charged interest and late fees. So an arbitrary $4 turned into $54… everything for waived in the end (i hope) I’m reading that customers have to keep calling even after being told it has been waived. Customers are being held liable because Gap switched from Syncrony to Barclay for all of their countless mistakes and our credits are on the line. This is complete and total fraud I will never shop at gap or obtain any credit with Barclay.