Utilizing our Barclay Carnival Credit card to obtain points for purchase of items during our delayed Anniversary Cruise. Well guess what? Currency there's absolutely NOTHING on the Barclay Carnival Mastercard portal for redeeming points for Carnival Exclusive items which previously included a wine and fruit basket and OTHER items. EXTREMELY disappointing AND strange that NO ONE spoken with can explain this. Including the Barclay personal advising to expect a call back in 24 hours? Carnival personnel giving the FunShip number and they can't help either? Come on Carnival youcan/got to do better. Are you planning to use another credit card company for the Carnival branded credit card, dissolving your relationship with Barclay? PLEASE just let me and the rest of your customers know the reality in this situation so that the BEST decision can be made individually/collectively! I've been loyal to Carnival for MANY years but its starting to feel like it's a one way relationship. Which EVERYONE knows is NOT substanable. Please let me know!