I have never experienced a credit card company as bad as BARCLAYS. After 3 hours of trying to explain my card was denied and that I don't have a balance. I always try and pay in full. They don't know why it was denied. They don't show any problem with my card. Then I am transferred to someone else who tells me it has been deactivated, but without any reason. After the third transfer to another unhelpful person, I am told in 7 to 10 days I will get a new credit card but I have to apply again. I have been using this card for 8 years and now it is deactivated for no reason. I am canceling the card. There are other credit card companies with travel mileage. SO FRUSTRATING!! Thank God I had my American Express to catch my flight back home. Worst customer service EVER!!