A company that I bought one item from and specifically OPTED OUT of their recurring subscription charged me for the subscription anyway. The retail company could not be contacted to cancel the charge, all their contact information was a false front. I disputed the charge and Barclays called me back to tell me that without proof of cancellation they would not do a chargeback. Of course there is no proof of cancellation, you can't cancel something YOU NEVER SIGNED UP FOR IN THE FIRST PLACE. I am also having a ton of other issues with card/account fraud and their customer service is the literal worst. Every time I call it is like they have no record of my account, they never actually save information or resolve issues. You cannot speak to anyone with any authority because they have outsourced their call centers overseas to reduce cost and responsibility. The language barrier is also difficult because their workers are following a script in a language they do not speak, so they cannot actually help you unless you stick exactly to their script. Do not trust your money with this company.