Anonymous
I recently applied for the Aadvantage Aviator World Elite Business MasterCard and was told they would make a decision in ten Business Days. During the initial application, I spoke with a rep who needed to verify some information and asked me since I have another card with Barclays would I like to use some of the credit (10K) from that card on the new card so I said yes. Thirteen Business Days later I still had not received a decision so I called customer service to get a status. Since I do not have my application ID, I gave my personal information out three times between two customer service representatives only to be told my application is still under review. [Either I am approved or I am not]. I asked for my application number and was told that I could not have my application ID number. I laughed because I just gave you my FN, DOB, ADDR, and SSN but you are unable to give me an arbitrary number so I can avoid having to disclose all my information when I call back. The online application status link states that I have not applied for anything in the past 90 days. So now the CL on my personal card is down 10K and I still don't have a decision on the business card. What annoyed me was the time it took to request a status of an application, not being able to check it online, and the reduction in my CL on an existing card when a new card has not been issued.
1 year ago
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Barclaycard has a 1.1 average rating from 745 reviews

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