terrible customer service, they seem clueless and i have called numerous times because i have not received my card…after 4 times requesting a new card…they hang up on you if they don’t want to deal with the issue….then i called fraud and they put me on hold them hung up. a week later i tried chat online and they said i never ordered a card….to call and order one. then they said i used profanity cause i said,“what the ‘heck’ is really going on here??”. they have no problem charging me the $99 annual fee which apparently just posted, yet no card still..
1 year ago
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