I did not open an account with Barclays. They bought out a card company I had previously opened an account with. I hardly used my Barclays card when the switch happened because they were not the company I signed up with and I wasn't comfortable with the switch. But I have always been told that closing credit cards hurts personal credit and I was hesitant to close the card for this reason. I eventually I closed my Barclays Card about a year after this happened, mostly for lack of use. I recently discovered that I had an outstanding bill and was two years past due, that was effecting my credit score. After I called Barclays multiple times and spoke to multiple different people at different levels within the company I discovered that I had one item on automatic bill pay. And even after my card was closed, Barclays still accepted the auto renewal charge. Barclays never sent me a statement because my account was closed, then let the interest build for two years and I only found out by mistake. I was told they would send me all my past invoices so I could investigate the matter. I never received the statements. I was told I would receive a verification I paid the outstanding balance, I never did. I only know because my check cleared. Every person I spoke to had a different version of the truth. This is a terrible company and should be investigated by the DOJ. I plan to write a letter to legal services and encourage them to follow up. Barclays is despicable.