I've had a Banana Republic credit card for many years, and recently, it switched over to Barclays. However, Barclays has been automatically enrolling me in their paperless billing system, causing me to miss payments and accumulate over $100 in late fees and interest charges. I always pay my bills on time and had not even logged in or used their app since the switch. When I contacted Barclays about this issue, they insisted that I must have accidentally changed the settings online or in the app, which I know I didn't do. Despite my protests, they gave me more excuses and transferred me to different agents, some of whom had a language barrier. After 30 minutes, they finally told me that I needed to call Banana Republic to set up my account. It was frustrating, and I plan to cancel my card in the hopes that Banana Republic finds a better credit card provider.