I had my account locked because of a fraudulent charge. I had a reoccurring charge monthly coming out but it was declined once I locked the card. 3 months later my card is still locked and 2 charges were allowed to come through for 72.25. When I called Barclays they said it was a reoccurring charge and they let those go through! Wait what? They pick and choose which charges they let come through and that’s not acceptable. They chose to lose a long time customer over 72.25. Apparently it’s all about the money and not business practices.
1 year ago
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