I had a card with this company for around 15 years. Last fall a fraudulent $700 charge for an AirB&B reservation appeared on my statement. I called in and spoke to the fraud department and they removed it, then 3 months later they reinstated it. Their "proof" was that someone made the reservation on line using my wife's name and an old email address that she hasn't been able to access for 8 to 10 years. When I asked which would be more difficult for a scammer to find out, my credit card info or my spouses name, they told me my spouses name. Needless to say I canceled the card and will never do business with this company again.