What a HUGE mistake to get a Barclay AA Aviator Mastercard! I was convinced to do so by a friend for the 75,000 miles on American Airlines and I so regret listening to her. It's been nothing but headaches and money lost since I got the card in October 2023.
I previously had a Barclay account about 10 years ago, an account which was closed by Barclay due to inactivity. When I opened this new account, it was somehow linked to my previously closed account. I was suprised - but unfortunately not suspicious enough - when my new account gave me a username that I hadn't used in 10 years since when I was married. I was naive enough to believe this would not be a problem. I created a new password, inputted my bank data and scheduled a bill pay. HOWEVER, the bill was NOT paid. Barclays used an old bank account of mine when I was married (which was closed LONG ago) instead of the bank account that I inputted, saved, and scheduled the payment from. Customer service was incompetent and rude. I was charged finance fees, return fees --and was told they will not be reversed. This was not my error! This was Barclay's error! When I politely asked if I could speak with a supervisor, I was told that there was no one higher than the person I was speaking with (LOL) ... I am so disgusted with Barclays that I'm tempted to cancel the card, forfeit the miles, and put a dent on my high credit score. But then I would be as much of an idiot as the "supervisor" I was speaking with. Do not get this card! I've never had a problem with any other credit card. The miles are not worth it.
1 year ago
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