Opened a dispute on a purchase where the online business closed shop and didn’t respond to emails soon after purchase. I proactively contacted Barclays, was told i was declined because it was before the estimated delivery date. Attempted to dispute again AFTER the estimated delivery date (when it still hasn’t even been shipped), and was told in order to reopen the case, i now have to send PHYSICAL DOCUMENTS TO THEM TO REVIEW.
1 year ago
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