The customer service experience is absolutely awful. You get shipped to a Third World country. I would be OK with that but no one’s there has any authority to do anything. They just bounce you around from representative to representative. I placed a dispute with my first purchase using a card, as the merchant shipped to a bad address.
Barclays told me that they would send me an email when the dispute was resolved. Instead, they called me with a weird one 800 number that you can’t recognize and if you don’t answer that phone call the dispute is nullified.
Clearly working for the merchant and don’t care about their customers. I wish I could give them less than one star.
8 months ago
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