This company is the absolute worst and the people are completely rude! I have had my card for 14 years payoff my balance every month never late and they put a block on my account and demanded I send them a copy of my SSN card. I refused because even the Social Security Office recommends to never send a copy of your card to anyone. I have a secret password on my account and can verify all the information and they still have my account blocked and won’t give me a reason as to why until I send in my SSN card. Marsha is a completely rude B**** and they treat me like a criminal and all I have done is pay my bill! DO NOT USE THIS COMPANY!!! There are some many other options and the people are nice and love nothing more than to have your business!