Horrible customer service… Barclays seems to have poorly configured algorithms that randomly flag potential fraud. I have had equally peculiar request to confirm my identity even though I have had Barclays credit card for nearly 20 years and have not had any fraud on any of my Barclays cards. Fraud department froze Lo my accounts, gave conflicting and vague instructions regarding information I needed to provide and where it had to be sent. The agents were rude. Just a baseless, random, bureaucratic mess….
2 weeks ago
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