Ordered FIFA 20 on the 28th of September, on there website it states item will be delivered in 1-3 days. I've sent emails out in which I haven't had a reply back from them til now. I've had to call them today (10th October) and they gave me some stupid response about their policy stating they can't do anything until after 14 working days in which then they can refund/replacement. DO NOT ORDER from these man from the qways ends. Lady on the phone had the audacity to tell me 'we don't play games'... Dutty gyal kmt.