Missing tyres from black circles
Ordered tyres from black circles on 20/12/21 selected date to be fitted today 23/12/21, on arrival to local fitting garage I was told that they had not received my tyres, phoned black circles to be told yes they was delivered on 22/12/21! After a few arguments with them, I wouldn’t normally argue but I had just spent £400 for 2 tyres that was missing, I received an email saying there’s a delay with the delivery and it had been rescheduled for 4/01/22. I can accept that but to be lied to on the phone from the customer service team saying they had definitely been delivered is shockingly bad service, doesn’t look good on the fitting garage either, which may I add was absolutely excellent with trying to help solve this situation, highly recommend Ebbw Vale Tyres!! First time using black circles and will definitely be the last!!
3 years ago
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