Ordered 2x front tyres for my car. Went to the garage to have them fitted on 28th July - in the process of fitting, the garage badly damaged my left front alloy in two separate places (even though this was a BC approved fitter). Complained to Black Circles the same day with before/after pictures showing the extent of the damage - 12 days later, literally zero progress has been made. Absolutely awful customer service - constantly being palmed off to one person or another, no resolution, no accountability. Minimal response to my emails, nobody really seems to care that I've spent £600 on tyres and had my pride and joy damaged in the process. I've asked on numerous occasions to please be given an update on my case - all I've received is generic emails stating they're 'looking into it'. 'Beyond a joke' doesn't even begin to describe my circumstances. Awful service from a loyal buyer - won't be shopping here again.