I had a deeply disappointing experience with Blackcircles and ATS Euromaster, a Blackcircles partner, after purchasing a new set of tyres through Blackcircles. The tyres were fitted at ATS Euromaster, and immediately after driving away, we encountered a tyre pressure monitoring system (TPMS) fault. This issue was not present before the tyre fitting and had never occurred before this visit, making it highly suspicious that it only appeared after ATS worked on the wheels. We promptly contacted both ATS Euromaster and Blackcircles to report the issue. While Blackcircle’s support was responsive and polite, their responses led to no resolution, just empty promises and no accountability. ATS Euromaster was equally unhelpful, deflecting responsibility and instructing us to deal solely with Blackcircles. This blatant passing of the buck was frustrating and unprofessional. It’s far too coincidental that the TPMS fault emerged immediately after ATS handled the wheels, strongly suggesting their work caused the issue. Their refusal to take responsibility and the complete lack of accountability from both companies are shameful. As a result, we’re now forced to pay out of our pocket to fix a problem that ATS likely caused. This is unacceptable customer service, and I would strongly advise others to avoid ATS Euromaster and reconsider using Blackcircle’s services all along.