They accepted an order, agree date/time and took money from my bank account (nearly £500) and then they send an email saying "I am sorry to advise that we are unable to confirm the booking with the garage you selected. At this stage, the earliest fitting date we can offer is X onward subject to availability". I had booked time off for the fitting and did not want to make another unconfirmed booking. Blackcircles perhaps rely upon the fact that they already have my money and that I would not go to another supplier. Well think again guys - sharp practices such as this do not create customer loyalty.