Ordered 3 in stock Lorry Tyres. Appointment confirmed. I show up with Lorry and they had no tyres and no fitting booked in. 5 mins later an Email arrived telling me the tyres were not in stock and was offered an alternative tyre brand and fitting. They cancelled again. 27 emails with conflicting info, along with a call to customer service later and I'm waiting for a refund. Lesson learned. Found our local commercial garage. 6 tyres in stock. Booked in for Friday. No up front payment. Leah tried her best but this operating model doesn't work for me.