Placed an order for two thermal t shirts, and one pair thermal pants, package delivered intact, but minus one t shirt!! Got in touch with customer service, who was trying to there maybe another parcel on the way, leave it a couple of days? Then tried to put the blame on the courier, as I said parcel intact? Then told to fill the online form, this has been going on since the 10th November!! Just had another email asking me to fill in the I wish to deny row, with tracking number, I cant tell you how many times I've given this information, reading reviews on here, I feel lucky to have recieved at least two of the items purchased, very will I buy anything from this company or any other store linked to them.