I have a Gift Card that can only be used in store and Blacks management refuse to transfer it to an online Gift Card. During this lockdown any decent reputable company would only be to pleased to retain a customer and help him/her purchase a product online. But no, not Blacks intransigent management, they refuse. Cotswold Outdoor will have my custom in future. WELL DONE BLACKS!!! You certainly know about customer service.
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