Great Gear, Useless Carrier, Rubbish After Sales I ordered a pair of boots for my wife from Blacks UK on Sunday evening It was collected by Evri Tuesday. Thursday, Evri`s tracker said It`s on its way. It didn`t arrive. Friday, Evri`s tracker said It`s on its way. It didn`t arrive. Contacted Blacks who told me it was out for delivery but it didn`t arrive. Later I get an email from Evri saying my package had been delayed . Blacks UK TOLD ME to contact Evri but their useless chat assistant rejected the correct delivery postcode so I couldn`t complain any further. Awful, Useless, Terrible etc, etc, This was a gift for my Wife who is ill and Evri has cocked it all up. Will never buy from Blacks UK or a seller that uses Evri ever again. Just a another customer to Blacks and Evri, and I doubt they even care. It is now 11pm Friday and I do not have a clue where the boots are but Blacks didn`t hesitate to remove £139 from my account on Wednesday the 22nd. No boots and £139 gone. The weekend starts tomorrow so I doubt I will hear anything more (if anyone cares) until next week. Grrr Thank you Blacks for an absolutely stressed out, sad for my wife, and frustrating for me, week. Date of experience: 19 November 2023