So i placed an order on 9.11.18 and I've still not received my parcel. The parcel was delivered to a number that does not exist on our street and now I've been told i will have to wait till 27.12.18 for an investigation. I don't think this is acceptable and i'm not happy as this was two Christmas presents that i ordered. I've emailed and emailed and you get the same robotic reply, the phone number just cuts you off and then they ask you reply to DM on twitter and you get no response. If you want my advice do not order from this company.