Anonymous
Appalling customer and delivery service. Don't bother with Blacks. Their view is that the customer is lying until they prove otherwise. Waited ten days for items to not arrive. Blacks only delivered part of my order then tried to tell me the order was complete because GPS coordinates of the delivery van passed the delivery address. (I suspect they are out of stock and didn't bother updating their systems) So I need to wait 28 days for Black to investigate them not delivering the item and in the mean time I have camping booked so need to go somewhere else to buy another tent and be out of pocket due to Blacks failure. What Blacks should do is deliver the item and then investigate the delivery problem. If they find the customer at fault then address this issue, not leave a customer hanging and effectively calling the customer a liar until proven not guilty by a 28 working day 3rd party investigation! Just appalling service. Will never buy from them again.
3 years ago
Read Blacks Reviews
Blacks has a 1.8 average rating from 268 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial