Terrible, visited by a salesman and offered a free month to see if we would like to carry on with it. 2 weeks in, Checkatrade try to take money by direct debit. We cancel the direct debit and try to get into contact to see what is happening and why our free month isn’t being honoured. We were told they will look into it and get back to us, as it needed investigating as it was a agreed by the salesman in person. Weeks go by and we completely forget about the whole thing. Then we start getting solicitor letters advising we owe Checkatrade over £2,000. Absolute joke! We finally get this escalated and sort it out with Checkatrade’s management team and close our account because of all of the agro and hassle, and for what!? Our advert was up for all of 2 weeks, and they wanted £2,000, I completely understand that this is just protocol but it’s an utterly broken system. A few months have go by and we are now receiving emails that our account is in arrears. Stop contacting us and do something useful with you time!!!
3 years ago
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