Worst company ever. Spent a whole day awaiting a time critical resupply of veterinary medication due to temperature. Sat looking and waiting when the van passed our home, no sign of van and driver for hours and no explanation given except '' delayed driver would be with us shortly". Here's something to understand, if you really care about your customers and staff then avoid them like the Covid virus. Thanks to Animed who are now having to resend our order again. The time critical is Canine insulin, without this our dog would die. So thanks DHL, your company should be destroyed. Hold your heads in shame. And I am being nice about this. Glenn Service.