Awful to deal with, can't get proper response from DHL and most emails go unanswered. DHL sent an invoice for something they said they had and wouldn't deliver until I paid, then turned out to be something I had already received weeks before, then the amount kept changing (4 different amounts so far!) and now threatening debt collectors rather that clear up the mess they have created. I'll never use them and will ask anyone sending something to me not to use them in future. Can;t even get the email address of their complaints department. It's all set up to make it as hard as possible for the customers.