I’ve had loads of parcels sent via dhl without any issue but the one parcel I’ve had that has gone missing and I have msged them and they cannot get back to me to sort it out I am now out of pocket!!! I have contacted them on two different message centres with a picture of the detailed of the parcel that they have lost and they have replied with give us the parcel number and address of the parcel!!!! Ddddddeeerrrrrr it’s in my original msg that you have replied to my angry replies have been plainly ignored so I’m writing a bad review! And it is the last time I will ever use them again it’s there loss as I have sent lots of parcels with them over the last couple of years and would have continued to do so if they could be bothers to sort out there mess of losing my parcel!!! But they cannot be bothers to sort it out so want my advice do not use them!!!