They never deliver the parcel. Just leave a card even when I am home waiting for delivery. This time no card, no call. On 29 Dec 2020 the tracking said out for delivery. By the end of the day Status was updated to Ready for collection as requested. I didn't request that. Now cannot reach the customer services as its all automated reboots on the phone. I guess, got to waste the time to pickup myself. They take full money but never deliver.