I did expedited/expess shipping. Its been almost two weeks that DHL has been in possession of my package. I look daily to see where it is because it's of medical necessity. The tracking goes from one day in clearance, to another day on hold, to the next day approved, to starting over and going through the same thing all over (ie clearance, hold, approved and again starting over with the same thing). I called to find out when I could expect my package and the best I could make out from the person, was, I just needed to be patient and wait. No wonder they have less than a one star rating. Sad, very sad.