This company has to be the worst delivery company going! This is the second time now that I have had them say my parcel has been delivered and it Clearly has NOT. I’m surprised this company have not been shut down, due to fraud and many breaches of the law!! Surely something has to be done. Their customer service staff on the phone are equally as shocking!!! I spoke to Danny, then somebody called Shauna, then Rihanna in whom their manager is called Phill apparently. I’d like to say that both Danny and Shauna both HUNG up on me in which is a sackable offence I believe, and all three call takers took the drivers side trying to cover up for the driver, claiming that he had delivered my parcel and that basically calling me a liar, in which there is no photo evidence that this has been delivered. I never have this problem with any other company, Hermes, DPD are such fantastic delivery companies, and if I have the choice, I would never pick DHL. From now on, when I order from online, I will have to check that the company does NOT use DHL, as DHL are so bad that I cannot believe they have not seen shut down!! I must definitely get in touch with Trading Standards and the Ombudsman eventually about this, as I’m sure the drivers are stealing parcels and breaking the law, and committing some sort of fraud. DHL are the worse company that I have had to deal with!!! NEVER AGAIN!!!!