I’m only rating DHL one star because minus stars aren’t possible. I though other couriers were bad, but DHL are without a doubt the worst courier I’ve ever had the misfortune of dealing with. I ordered a new phone through my business and the driver said my 75 year old house was “inaccessible” - at least that’s what the tracking info said. I rearranged delivery for today and the driver arrives over an hour earlier than DHL had texted, obviously at the only time I was out today. That’s when the fun and games started. The driver left the package on my neighbours doorstep, then took it back, even though my neighbour asked him to leave it. He of course denied it, even though I have the footage in glorious 4K high definition. You cannot get through to DHL’s “customer service” until after the delivery time has passed. Now as he was early, by the time they condescended to allow me a (telephone) audience, this was already a good two hours after the driver had refused to leave the package with my neighbour (I might add at this juncture, that this was even after I confirmed that he should leave it with said neighbour). As my order was a company order, it “failed data protection” because it’s in the company’s name and not my own, despite the fact that it is run from my home address and I am a director (the wife is the other). Needless to say after this delightful exchange, my conversations with “customer services” would have made a sailor blush and would require a “15” certificate at least should they decide to listen to said calls for “training and quality purposes”. Training, maybe. Quality? Not from DHL, not by a long shot. On the plus side, as my business expands, I can tell you who definitely will not be couriering my parcels. I wouldn’t trust them to deliver a newspaper, let alone anything of value. If you’ve read this far, go elsewhere for your courier needs: anywhere will do. This is the absolute bottom of the barrel, so it’s only up from here.