A 1 star review is too generous. I ordered cookies to a friend and paid £8 for Saturday delivery. They not only failed to deliver but did not bother to let me know they wouldn’t, they sent it to a facility the wrong side of the country. I then got in contact to ask the package be left with a neighbour if they’re not home when they redelivered it on a weekday (thus sat). They then failed to deliver again and didn’t attempt communication or the other address. They then responded to my email complaint with an admittance of fault but not even an apology. Incompetence and rudeness.