Expected redelivery of a cooker today after having to wait one month for an available date. Was given a 4hr timeslot and told by Argos I would hear from DHL on the day of delivery with a narrower timescale. I did receive an email from them but it only confirmed the same 4hr slot. I therefore had to sit for 4hrs in an unoccupied and unfurnished flat on a boiling hot day waiting for some contact. Efforts to get in touch with them are pointless as I've discovered in the past. The phone just rings out with an occasional message saying 'your call will be answered shortly'. Total rubbish !!. Then just as I was about to leave my phone rang. It was DHL saying someone had phoned in sick and I wouldnt be getting my cooker today. To add insult to injury they then said they couldnt even deliver at a future date as they were ceasing their gas and electricity installation service for Argos and cooker would have to be returned to Argos to sort things out. I explained I needed the cooker urgently as I had sold the flat and the new owner would be moving in. It made little difference. The woman I spoke to feigned interest but couldnt have cared less. Thoroughly disgusted at the poor customer service and complete lack of empathy. Why did it take so long to let me know what was happening. Still shocked at the days events.