Absolutely useless customer service! Bunch of complete buffoons who couldn't locate the side of a shipping freighter on a dry dock, with GPS, road flairs and smoke signals, if it fell on them! They can't figure out what either side of the a$$ is doing (I'd say the head but seeing as they have no bloody head or brains, a double a$$ will do). I don't have much love for many couriers but the utter and blatant hatred I have for this company would put Westboro Baptist church to shame and clamoring for my autograph and to lead their next sermon. If a meteor came down and struck DHL headquarters I would host a giant rave in celebration on the still burning wreckage, rejoice in the knowledge that this skid mark of a company would hopefully collapse to infighting as the warring DHL factions lay claim to the rubble of their service (HA!) points, outdated technology, pass it on techniques and general structure. The end of the melting pot of mediocrity and uselessness would put a smile on my face and fire in my heart that I would pass on to the next generation.