DHL continue to impress with their poor service, I could swear but what's the point. It has become so regular. They said they will deliver between 1403 - 1503, I I decide I will wait outside during the time slot as they seem to not know how to use the doorbell. At 1530 I get a message saying driver is delayed so I decide to wait 30 more min outside. I then go indoors and await. At 1800 I check the website and it shows the driver failed to deliver at 1503 as he couldn't get access.... Really DHL.. That's embarrassing, I have to arrange to collect from the depot cos this will continue the whole week same as last month and 3 other times. The app is really the most pointless this ever.. Well done DHL you take poor performance to a whole new level. I contacted the customer service and 5 hours later no response