If I could give zero and less, I would A company that acts like a mafia!!! can't trust a single word of any of their employees and tracking online is just a fairy tale, nothing related to reality. Two weeks since the parcel was sent, about a week getting generic txt from DHL that they have clearance delays????? but showing it's waiting for clearance in my city, after asking for an inquiry it appear today all of sudden that my parcel....is in another country! Never ever will use this horrible company, and they are charging you as if they were really giving you a service, check Fedex and UPS before trying to compete, you're definitely not in the same league!