avoid this company like the plague. Bought item from seller who sent parcel via DHL. A day after parcel was scheduled to be delivered used tracking feature to see that my parcel would be delivered that day. Was not delivered. Called DHL and was told that that didnt provide my apartment buzzer # (courier apparently didnt know how to scroll through intercom). Provided my buzzer #. Tracking history showed that package was not delivered because nobody was home. Lie. Was home all day. I advised seller that i would to cancel my purchase. Seller called DHL and was told that they had the wrong name. Had enough. Luckily, seller gave me a full refund.