DO NOT USE THIS SO CALLED COMPANY DO NOT USE THIS SO CALLED COMPANY. Absolutely despicable customer service. Waited in for 3 days for collection from these fools and told lie after lie, that they couldn’t find my address and that they had called 3 times and I wasn’t in!!! Disgusting. In desperation I went to a DHL drop off point in WH Smith’s, Ramsgate, and they wouldn’t take the package as it had “the wrong barcode”. A DHL delivery man was there collecting packages and said to me…” I’m sick of people like you winging about collections. Following our vans and demanding answers”. This is TRUE, I can provide a witness, the stunned counter assistant at Smith’s. There is NO communication between the depot, the management and the poor ba****ds on the supposed help line. AVOID.