Not sure why you have to give 1 star to write a review when even this is being generous! Just impossible to get hold of an actual person there, try contacting them twitter / Facebook, email - the message must just drop into a black hole. I've basically given up hope of ever receiving my parcel, so am now seeking a refund (for my sons Christmas present) from the company that sent the parcel. Cannot comment on the DHL customer service department as I'm not intirely convinced they have one! Absolutely diabolical company!
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