Horrible service, I bought a laptop online, the seller didn`t have it collected from DHL on the day expected, so we lost one day, now that I am working the parcel was due to be delivered, so I tried to rearrange the delivery to pick it up from a store, the website and the APP crash every time I try, so I tried over the phone, not possible, the only options was to rearrange to be delivered with a neighbour, so I selected the option, after that I received a message saying that instead of being delivered to my neighbour today (Friday) it will be delivered on Tuesday. Now there`s no more option to rearrange it. I won`t put in words what I`m thinking about this horrible company. Tuesday I`ll be working again and if every time I try to rearrange they get it wrong, when am I going to receive my parcel. They are RUBISH!!!"!