THEY RUINED MINE AND MY FAMILY'S CHRISTMAS1!!! Absolutely the worst company I came acrossed! I ordered a parcel to be delivered, to My country of origin, as I wanted to send some Christmas present to my family. The courier picked up my parcel on 4th December and never arrived ! My family didnt received any package and I never heard from them since the pick up so I contacted them, and the do not recognised the value and effort of time and Love that I spent doing my parcel. I was told my package has been lost ! That is unacceptable ! Unbelievable ! The never gave me any compensation, neither the value of the content of my box . My question was why I wasn't contacted before if they had a problem for delivery and not until I contacted them, we could avoid , all this situation. No Christmas for them! So lack of compasion are this people ! So save yourself the trouble by hiring this company. They Have christmas without presents. Thank you so much! DHL !