I keep getting messages stating my package will arrive on certain date, but to no avail. My daughter 13 yr old daughter has looked outside for her new shoes for the several days awaiting for the DHL truck to arrive. This is so sad! Why is this company still in business!! How are they able to keep the doors open with this type of service? If you have a choice on carrier please stay away from DHL(Disaster Hazard Losers)